Real-Time Feedback System
Texsys (pronounced tech-sis) is a company that specialises in using text messaging technology to help businesses connect with and understand what their customers think.

Customer Feedback Tool

Safeguard your brand from negative word of mouth by providing a user-friendly way for customers to leave their comments which can be viewed in real-time. Recover lost service through a real-time service recovery and notification plan. Maintain a competitive advantage through the capture of insightful top-of-mind feedback and regular Texsys reporting.

Market Research Tool

Capture unique insights and identify customer trends by allowing customers to complete a text message survey ‘on the go’, providing a capture method which is much easier for a participant than other survey methods. Get insightful information from a population that doesn’t bother to go online or fill out a regular survey form.